Getting Started

Microsoft® Windows® 7 SP1 or higher Windows OS (7, 8, 8.1, 10, and 11) Processor: Intel Core 2 CPU, 2.0 GHz, 2GB recommended for Local Recognition

Processor: Intel Core 2 CPU, 2.0 GHz, 1GB recommended for Remote Recognition Disk Space: 4 GB for local Recognition, 1 GB for Remote Recognition

Microsoft® Internet Explorer Version 8 or higher

.Net Framework 4.6.1

US: Access to fluencydirect.mmodal.com:443, fd-atl.mmodal.com:443, audiorelayserver.mmodal.com:8077. fluencyupdate.mmodal.com:443 and catalyst-apps.mmodal.com:443

UK non-N3 customers: Access to *.mmodal.co.uk:443, audiorelayserver.mmodal.co.uk:8077, *.mmodal.com:443

UK N3 customers: Access to *.mmodal.thirdparty.nhs.uk:443, audiorelayserver.mmodal.thirdparty.nhs.uk:8077, *.mmodal.com:443

For dictation support into Java based applications JRE 1.7 u6 (32 bit) or higher needs to be installed on the computer before Fluency Direct is installed. For Citrix XenApp support with the Fluency Connector, you must have already installed the Citrix Client 10, 11, 12 or the Citrix Receiver in advance of installing Fluency Direct as well as have the Connector configured on the Citrix Server.

Must provide Open Port 443 for HTTPS/SSL traffic to allow fluencydirect.mmodal.com through customer firewall, as well as amazonaws.com (for the VPA server). Will also need to accommodate the TTS server we provide.

100 Kbits/sec of bandwidth is required for each concurrent/active user. Therefore, a 1 MBits/sec connection can support 8 – 12 concurrent users. Please keep in mind that users are not dictating non-stop, so the number of concurrent users is typically 50 % or less of the total number of users at any given time. Most of the bandwidth its consumed by data upload at the time audio is being streamed to the data center for training purposes. Significantly less data is passed between the client software and the remote Citrix session or Remote Recognition servers. Download traffic from the data center is minimal compared to the upload.